SAP BCM Implementation Service

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SAP BCM Implementation Service

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Enterprise Software Development

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Portal Services

Document / Data Archiving Service

Business Requirement
Improve customer service performance fast in as little as five weeks by deploying SAP Business Communications Manager to:

• Optimize customer-facing resources
• Leverage expertise organization wide
• Immediately route contacts
• Lower total cost of implementation

SAP Business Communication Manager (BCM)

With SAP Business Communications Manager you can:

• Manage your organizational resources across functions and locations and better leverage organizational know-how
• Give your customers a smooth, consistent experience across all channels of contact, including voice, e-mail, chat, text messaging, and fax
• Reduce your total cost of ownership

What we offer?

Our SAP BCM Consultants have successfully completed SAP Technical Training on BCM 6.0 and we currently are the only Consulting Company who can offer SAP BCM implementation Service in Turkey.

Our BCM Service offerings are as below:

• Planning SAP BCM deployment
• Installation of SAP BCM 6.x Software and Integration with company VOIP Gateway
• Integration of SAP BCM and SAP CRM Interaction Center
• IVR (Interactive Voice Response) Implementation with complex scenarios
• BCM Training
• BCM Demo