Frequent phone calls to sales persons or field engineers for deliver hardcopy timesheet, material usage of pipeline excel sheets. Outside staff has to drive back to the office and do the data entry. Exchanging information between the back office and outside personnel shouldn’t be so cumbersome and time-consuming. In a time where things change rapidly and competition is fierce, updated information is crucial.
FIT helps the HED customer with this challenge with a mobile field services solution for IPhone application, Android, Blackberry and Windows Mobile. This application is also adaptable to tablets. It is fully integrated with the SAP CRM en ERP systems. All information is being passed between the company and the mobile task force so that they are no unnecessary delays in the discharge of duties no matter their distance to the office.
This solution is not only limited for field services but also for sales (CRM) related activities. The current functionalities for HED on our solution portfolio are as described below; however we can expend our functionalities on customers` request with other processes and transactions.
Benefit from mobile field solution
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